1 (833) FOREX 66 or 1 (833) 367 3966 [email protected]

FREQUENTLY ASKED QUESTIONS

HOW MAY WE HELP YOU TODAY?

Do not hesitate to contact us if you have any inquiries.

What documents do I need to open an account?
You will need to complete FX WildCats application (online or paper). Our New accounts team will process your application and let you know if any additional documents are required as part of our licenses obligations.
Our team is more than happy to guide you through the entire process if you wish.
How can I deposit funds into my account?
We provide wire transfers to deposit funds. We will have other methods of payment down the line.
Wire transfers usually take up to 7 business days. Any transfers after working hours will be deposited into your account at the start of the next business day.
What is the least amount I can start with?
The minimum deposit is 100 USD (or equivalent currency) for our Classic Account. You will need to deposit your trading capital to be able to trade.
How do I download the MT4 platform?

You can download the platform by clicking here.

Is MetaTrader 4 historical data available?

In order to download quotes from the History Center in your MetaTrader 4 terminal, please follow the steps described below:

  1. Firstly, increase the “max bars in history” in MetaTrader 4 by clicking on Tools->Options->Charts and entering “9999999999999”. Be aware that using larger volumes of data will increase the load on your PC.
  2. Go to the “History Center” in MetaTrader 4 by clicking on Tools->History Center.
  3. Choose the timeframe for the particular instrument you are interested in (for example, EURUSD|1 min), double-click on it and press Download.

MetaTrader 4 should now download the full history of M1 quotes for the specific instrument selected directly from the History Center and import it into MT4.

Is Meta Trader Available for iOs?

Yes, you can download the MT4 on your Android device through the Google Play store and downloading the MT4 app.

Through our mobile trading app, you can follow market prices live, monitor movements on the chart, use indicators to determine trends and execute trades all on your mobile device.

What is foreign exchange trading?

Foreign exchange trading is the buying or selling of one currency in relation to another. Since all currencies are priced differently, this price difference can result in profit as the values of the currencies change.

The FX market is estimated to have a turnover value of over $5 trillion a day. This is the result of individuals, companies, banks, funds, and governments buying and selling global currencies all day every day until Friday close at 1700 ET and reopens Sunday 1700 ET. This turnover can be the result of import/export activities, hedging against currency risk, or speculating on the change of currency values.

Since you can normally exchange currencies through an exchange office or bank, this type of trading is not centralised in a major national exchange like stocks or futures. This setup makes it extremely flexible, customisable, and accessible.

How do I trade currencies?

Trading currencies is the buying of one currency and selling another. FX Wildcats only offer Margin FX products which do not result in the physical delivery of the currency but are cash adjusted or closed by you by taking an offsetting position. When a certain currency is considered ‘cheap’ you can buy that currency in relation to another in the anticipation that it will increase in value after which you can sell it again. This also works inversely if the currency is considered ‘expensive’.

Currencies are traded in pairs. The first currency in the pair is called the Base currency and is the currency you are either buying or selling. The second currency of the pair is the counter currency that you are trading against. For example, buying the EURUSD means you are buying the EUR and selling the USD.

For example, if the EURUSD is currently trading at 1.3200, this means each Euro is equal to USD 1.32. If you anticipate the value of the EUR in relation to the USD to increase, you can execute a Buy order at this price, meaning you are buying EUR and selling USD.

Let’s assume the price of the EURUSD increases to 1.3300; this means that now each Euro is equal to USD 1.33 and you have made a profit.

The most traded currency pairs are USD, EUR, GBP, CAD, CHF, JPY, AUD and NZD.

What is the spread?

When you exchange currencies at the exchange rate, you are usually quoted two prices, the Bid and the Ask. The Ask is the price at which you buy a certain currency and what the market is willing to sell at. Consequently, the Bid is the price at which you sell the currency and what the market is offering to buy it from you.

The difference between the Bid and the Ask prices is the spread. This difference occurs because the Ask price is always higher than the Bid price. Imagine you bought a new car for $20,000 and drove it around for a week before deciding to sell it. Logically you would never be able to sell it for the same price or higher. In this scenario, the difference between the buying and selling price is the spread. The same principle applies to the markets at the moment you execute.

The actual value of the spread depends on the supply and demand in the market at that moment for the currency in question. The higher the demand, the narrower the spread, and vice versa.

When can I trade currencies?

Whether the market is rising or falling, you can trade currencies with FX WildCats. Since online trading is conducted Over the Counter (OTC) and not through an exchange, you can speculate on both rising and falling prices without having to own the underlying asset itself.

This allows you to take advantage of multiple instruments in both bullish and bearish trending markets 24 hours a day Monday through Friday.

What are trading indicators?

Indicators are visual software tools that allow a trader to gather more information or data about the movement of the markets and consequently make more educated trading decisions. There are hundreds of trading indicators used worldwide for various purposes. Indicators use current and historical data in an attempt to predict future movements and are used by most traders, especially technical analysts.

What's a pip?

A pip is the smallest movement in a currency quote and for most major currencies is displayed as 0.0001, except for the Japanese Yen (JPY) where a pip represents 0.01.

Most currencies are traded in lot sizes of 100,000 units of the base currency, where one pip is equal to 10 units of the quoted currency.

What is a demo account?

A demo account is a virtual trading account you can use to practice trading the financial markets. Trading on the demo account occurs under actual market conditions and is meant to be a simulation of a real trading account.

How can I register for a demo account?

You can register for a virtual practice account by clicking on the Open a Demo Account button available on the homepage and throughout the site. You can also register for a demo account by clicking here.

We ask that you fill out your information as accurately as possible so that we can provide you with continuous support. Once you have submitted your details, you can then proceed to download and install the platform.

How can I fund my demo account?

You can choose the amount you want to trade with on your demo account after you install it. After you fill out your basic information on the registration page that pops up automatically, you can choose from a preset range of deposit values or enter your own.

How much does a demo account cost to register?Your Title Goes Here

Registering for a demo account with FX WildCats is completely free. We want you to become completely comfortable with the financial markets with a practice account before you commit to a real account. Of course, our market specialists will be with you every step of the way with trading support.

What spreads will I be trading on the demo account?

We give you the freedom of choice to select between either Standard or Pro spreads. You can choose either on the registration pop up page after you have downloaded the demo platform for the first time or when you select Open an Account from the File tab.

Does my demo account expire?

Demo accounts will expire after 30 days.

When I download the platform and login for the first time, the charts say Waiting for Update. What do I do?

This is perfectly normal for the first time you login after downloading the platform. To activate the charts, select any instrument in the Market Watch window and drag it to one of the charts. The chart for that specific instrument will then appear right away.

I can only see a few instruments in the Market Watch window. How do I add more?

To view the entire list, right click anywhere in the Market Watch window and click on Show All.

Can I trade the demo account after I have a real account?

You can trade on a demo account at any time even after you open a real account. A demo account is always a good tool to test new trading strategies before you apply them to a real account.

What is the difference in trading between a demo account and a real one?

There is no difference in market conditions between the two accounts. You will see the same prices, spreads and market movements on both. The main difference is that a real (Live) account is trading with your own funds.

What types of live accounts can I open?

We offer various account types catered to different experience and investment levels. Accounts differ as well depending on the instrument type. To check our full account range, click here.

What documents do I need to open a live account?

You will need to complete the FX WildCats application (online or paper). Our New accounts team will process your application and let you know if any additional documents are required. Our team are more than happy to guide you through the entire process if you wish. To open a live account, click here.

Do you accept identification and address documents in languages other than English?

We do not accept official documents in other languages. Any documents in other languages must be translated before we can process your application.

Why do you need to know my personal and financial information?

We are a regulated financial brokerage firm and subject to the financial laws and regulations. As such, and in order to conduct proper AML/CTF due diligence, we ask for information that help to verify who you are and also the appropriateness of the markets that we are authorised to provide to you.

All information you provide is held securely with FX WildCats for internal and regulatory purposes and is not shared with any third party.

How long does it take to process the account application?

We process the majority of new account applications within 3 business days. After the application has been processed, our new accounts team will send you an email with your login information.

How can I deposit funds into my account?

We provide various funding methods to have you start trading right away. You can deposit by bank wire. Other methods of payments will be available shortly.

How long does it take for money to be deposited into my account?

Wire transfers can take up to 7 business days.

Any transfers after working hours will be deposited into your account at the start of the next business day.

What is the least amount I can start with?

The minimum deposit is 100 USD (or equivalent currency) for our Classic Account. You will need to deposit your trading capital to be able to trade.

What can I trade on the Meta Trader 4 platform?

The Mt4 is used for Spot FX and CFD instruments which include the major currencies, currency crosses, spot Gold and Silver, US and European indices and energies such as Oil.

I can only see a few instruments in the Market Watch window. How do I add more?

To view the entire list, right click anywhere in the Market Watch window and click on Show All.

What is the minimum trade size I can trade on MT4?

The minimum trade size depends on the account type you will be trading account. Standard accounts allow you to trade ‘micro’ lots (0.01). Pro accounts allow you to trade ‘mini’ lots (0.1).

How can I see the High and Low prices for an instrument?

Right click on any instrument in the Market Watch window then select High/Low. The High and Low prices will then appear next to the Ask price. You can expand the window to the right to adjust.

How do I place a new order?

You can do this by double clicking on the instrument you wish to trade which will open up the Order window or you click on any other instrument and the select the instrument you wish to trade in the Order window. Once you have selected the volume you want to trade, you can either Buy or Sell that instrument by clicking on the corresponding button at the bottom of the window.

You can also place a new order by clicking on the New Order button in the toolbar and then selecting the instrument you wish to trade from the drop-down list.

Do you offer One Click Trading?

Yes we do. Right click anywhere in the Chart window, and enable One Click Trading. This should place the order tool in the upper left corner of the Chart window.

How can I change the trade volume on a new order?

Before you take a new order, either through the Order window or the One Click Trading tool, you can alter the trade volume in the Volume field by either manually entering the desired amount or using the drop down button and selecting one of the preset values.

How can I place a pending order?

In the Order window, select Pending Order from the Type drop down menu. Then select the type of Pending Order from the new Type drop down list that appears. Enter the price at which you want the order to be executed then click on the Place button. You can also add an order expiry time and date to delete the pending order.

How can I close a trade?

You can close an open trade by first finding it in the Terminal window under the Trade tab. Once you have found the trade you want to close, you can either double click on it and click the big yellow Close button, or right click on the order and click on Close Order.

How can I modify a trade?

You can modify a trade by first finding it under the Trade tab in the Terminal window. Once you have found it, you can double click on it and select Modify Trade from the Type drop down menu and carrying out your modifications. Another method is to right click on the trade and select Modify or Delete Order.

How can I enter limits to my trade?

In the Order window, you can enter Stop Loss and Take Profit limits under the Volume field. Make sure to take into account the decimal point when entering your limit prices.

Can I partially close an order?

Yes you can. Double click on the order, enter the volume you wish to close at the top, and then click on the yellow Close button at the bottom.

What do I use the Terminal window for?

In the Terminal window, you can keep track of the trades you have open by clicking on the Trade tab or view previous trades you have closed by clicking on the Account History tab.

You can also view any alerts you have open under the Alerts tab and any messages you have received from FX WildCats under the Mailbox tab.

How can I change the language of the platform?

Click on View, Languages, and then select the language of your choice. Close the program and reopen it for the change to take effect.

How can I add/remove windows on the platform?

You can choose which windows to see on the platform by clicking on View and then selecting the windows you want. These include the Terminal, Market Watch, and Navigator among others.

There are also buttons on the toolbar corresponding to the different windows which you can click on to activate/deactivate them.

Can I add alerts?

Yes you can. Right click anywhere in the Chart window for the instrument you wish to place an alert on. Hover the mouse over the Trading button, and then select Alert in the menu that opens to the right.

Once you have clicked on it, go to the Terminal window at the bottom of the platform, and click on the Alerts tab. Find the Alert you just entered and double click on it. In the window that opens, you can alter the Alert conditions to your requirements.

Will I receive alerts when my margin level is close to stop out?

MT4 does not include any functionality to provide alerts when your margin level is close the stop out level. Once your margin level reaches 20%, our system will automatically close trades until the margin level is over 20%.

What version of Windows will I need to operate the platform?

For Mt4, you need to have Microsoft 98SE/ME/2000/XP/Vista/7 or newer.

When I download the platform and login for the first time, the charts say Waiting for Update. What do I do?

This is perfectly normal for the first time you login after downloading the platform. To activate the charts, select any instrument in the Market Watch window and drag it to one of the charts. The chart for that specific instrument will then appear right away.

How do I change the chart type?

Click on the Charts tab in the toolbar and choose the type you want between Bar, Candlesticks, and Line.

You can also click on one of the chart buttons on the toolbar.

How can I add indicators to the Chart?

Click on Insert in the toolbar, and then click on Indicators after which you can select the indicator of your choice from the ones available or add a custom indicator.

How can I remove an indicator from the Chart?

Right click anywhere on the chart, select Indicators List, select the indicator you want to delete then click on the delete button.

Can I change the colors and properties of the chart?

Yes you can. Right click anywhere on the chart, and select Properties at the end of the menu. On the first tab which is Colors, you can alter the colors of all the chart elements. Under the common tab you can change the chart’s properties.

Why do I see only one price on the Chart?

The price you see is the Bid. To show the Ask price instead, right-click on the chart and select Properties. Click on the Common tab, the select Show Ask Line, and then OK.

What timeframes are available on the Chart?

The Mt4 has the following chart timeframes: 1,5,15, and 30 Minutes, as well as One Hour, Four Hours, Daily, Weekly, and Monthly.

To change the timeframe, you can either right click on the chart and choose from the tab labelled Periodicity, or select one of the period buttons on the toolbar.

How do I scroll back to view historical prices?

Make sure that the Auto Scroll feature on your platform is disabled. This button is located next to the four-chart button on the toolbar.

After it has been disabled, you can then scroll back by holding the chart with your mouse and scrolling back, using the left direction key on your keyboard or the Page Up/Down keys.

How do I open multiple charts on the platform?

You can open as many charts as you want by clicking on the New Window tab under the Window tab on the toolbar.

You can then arrange these charts by using the Tile Horizontally/Vertically options.

What do the prices on the top of my chart mean?

The prices that appear on top left corner of the chart indicate the OHLC which stands for Open, High, Low, and Current prices.

How do I show the Chart tabs at the bottom of my Chart?

Navigate to View and then select Charts Bar. You should then see a tab for each chart window below the chart area.

How do I switch between different charts on my platform?

You can switch between various charts by clicking on one of chart tabs below the chart area.

How can I see the open price, stop loss and take profit levels for my order on the Chart?

Navigate to the Tools tab, select Options, click on the Charts tab, and then tick on ‘Show trade levels’, and then click OK.

Why was my trailing stop not executed?

Trailing stops only remain active as long as you’re logged in to the platform. If you set a trailing stop and then log out of the platform before the market moves in your favor by the number of points that you specified, the trailing stop loss order will not be placed.

I keep getting a ‘no connection’ error on the platform. What should I do?

Left click on the error message in the bottom right corner of the platform. Click on ‘Rescan servers’ to find the best servers available with the strongest connection then choose one of the servers available.

For further assistance, click on “Chat now” at the bottom-right of your screen to contact one of our Client Services specialists.

How do I know if I am connected?

The connections bars in the bottom right corner of the platform will indicate a successful connection.

Green bars indicate you are logged in successfully while red bars indicate you are not logged in.

For further assistance, click on “Chat now” at the bottom-right of your screen to contact one of our Client Services specialists.

Why is my platform not working?

The connection green bars in the bottom right hand corner of the platform are an indication of a successful login.

Green bars indicate you have logged in successfully, while red bars indicate you are not logged in.

Try to rescan the servers by left clicking on the bottom left corner and clicking on ‘Rescan servers’ so that the system can scan for the servers with the strongest connectivity from which you can choose.

If you get an error saying ‘invalid account’ in the bottom right corner, then you are entering either your username or password incorrectly, or selecting the wrong server type.

For further assistance, click on “Chat now” at the bottom-right of your screen to contact one of our Client Services specialists.

What does the ‘Trade context is busy’ error mean?

This error is a problem that arises on your terminal and not on FX WildCats servers. The main reason behind this error is trying to send more than on signal simultaneously to our servers. This can be caused by multiple mouse clicks or orders.

The platform can only process one order at a time so this order will appear until the terminal has processed all orders in queue. Restarting your platform can also resolve this error.

What does the ‘Off quotes’ error message mean?

This error occurs due to a loss of connection and hence the lack of current prices. This can happen if your terminal loses internet connection suddenly as you are placing, modifying, or closing an order.

What does the ‘No connection’ error message mean?

This error appears when you are unable to establish a connection with our trading server.

What does the ‘Invalid S/L or T/P’ error message mean?

This occurs if the S/L or T/P level you are trying to place is not within the correct parameters of the limits for that particular instrument.

What does the ‘Old version’ error message mean?

This error is due to the fact your platform is not up to date and is no longer compatible with our servers. 
You will need to update your platform by downloading the latest version of the platform.

What does the ‘Trading disabled’ error message mean?

This error means that no trading activity can take place on your account.

For further assistance, click on “Chat now” at the bottom-right of your screen to contact one of our Client Services specialists.

What the ‘Market closed’ error message mean?

This error indicates that you are trying to trade out of trading hours and therefore there are no valid prices you can trade on.

What does the ‘Not enough money’ error message mean?

This means you do not have enough money available to cover the margin requirement for the trade you are trying to place.

What does the ‘re-quote’ error message mean?

This error occurs when the price you are trying to execute on is no longer available for you to trade. This can occur in high volatility and fast-moving markets.

However, since FX WildCats offers market execution, you will not see this message, as all trades are taken on the next best price even if your desired price is not available.

What are pending orders?

Limit and Stop Orders are known as pending orders and unlike market orders are triggered only when the market reaches a price you have set. Limit Orders are used to enter the market at a price advantage. For example, let’s assume the current market price of the EURUSD is at 1.2600. You feel this price is too expensive to buy EUR at. You believe the pair will decrease before it rises again and you are comfortable at buying the currency at 1.2560. In this scenario, you place a Buy Limit Order at 1.2560. Once the market price reaches that price, your Buy Order will be filled. The same logic goes for Sell Limits but in reverse. With a Sell Limit you believe the price is too low to sell EUR against USD from. The price of a Sell Limit I set at higher than market price and the order is triggered once the market price reaches that level. A Stop Order on the other hand relies on a price that is higher than the current market price on the Buy side and lower than the price of the market on the Sell side. Stop Orders are mainly used to catch price break outs and are meant to get you into the market as the price of a currency is rising or falling. Assuming the price of the EURUSD is at 1.2600. You believe that the pair has a very strong resistance level at 1.2640 and that once the market reaches that level, the pair will break out and keep rising. You place the Buy Stop Order at 1.2640 to catch that breakout. Again, the same logic applies to a Sell Stop Order, where the order price is set at less than the current market price to catch a movement to the downside.

What is a Stop Loss Order?

A Stop Loss Order is an order to close a losing trade automatically at a certain price in order to limit its loss. This type of order is one of the main risk management tools you can benefit from as a trader especially if you are not actively following up on your account.

What is a Take Profit Order?

A Take Profit order allows you to close a profitable trade automatically at a price you set. This type of order is one of the main risk management tools you can benefit from as a trader especially if you are not actively following up on your account.

What is news trading and how can it affect my account?

The financial markets go through various levels of volatility on a daily basis. A number of factors affect market volatility including breaking economic or political news in addition to the slew of daily economic releases scheduled for every day. Depending on the level of severity of the news, market volatility can spike. Since prices rapidly change during high market volatility, the chances of executing your trades at desired prices decrease, which may result in filled trades at the next best price. We do not recommend trading during major news releases. In addition, you must always maintain high margin levels in your account in order to cope with major price movements during news.

What is slippage and why does it happen?

Slippage is the act of filling market or pending orders at the next best price after the desired one. This happens in highly volatile markets where price changes occur rapidly or in low liquidity markets when there is not enough volume being demanded or offered at certain prices.

What is hedging?

Hedging is the act of undertaking two opposing positions of the same instrument. You are considered hedged when both trades are for the same volume. Fully hedged positions will result in your margin requirement decreasing to zero. For example, if you were to open a buy position for 1 lot of EURUSD, with a 1% margin requirement, this would be USD 1,000.To fully hedge your position, you would have to open a sell position for the same volume of EURUSD which would also require a margin of USD 1,000.However, since your positions are now fully hedged, the margins of both trades negate each other. Note, that in partially hedged positions, the required margin would be the difference between the required margin levels of each position.

What is leverage?

Leverage is the effect of magnifying your purchasing power of a certain instrument in return for freezing an amount in your account called the required margin. Margin trading and the use of leverage allow you to trade with much higher volumes as opposed to trading on a cash to cash basis. Note that margin trading is a double edged sword that can magnify both profits and losses.

What tools can I use to help me make better trading decisions?

FX WildCats offers all traders access to the Tools section on its website which you can access by clicking here. This section includes valuable news and analysis tools that keep you up to date with daily market moves and expectations. In addition, FX WildCats sends all its clients daily market reports with detailed instrument analysis and projections as well as SMS notifications with the latest breaking news announcements.

What do the following terms in the Terminal window of MetaTrader 4 signify: Balance, Equity, Margin, Free Margin, Margin Level?

Balance: Total amount of funds in the account after the profits and losses from all trades have been realized. Equity: Balance plus/minus the profits/losses of open positions. Margin: The margin level needed in order to hold open positions. Free Margin: Equity minus the Margin held Margin Level: The percentage of free margin determined by (equity/margin held) x 100

Are trades and pending orders guaranteed?

Nothing is guaranteed in the financial markets due to the varying levels of price volatility on a daily basis. All positions are filled on the basis of market execution. Market execution means all trades will be executed at the best available price in the market at the time you take or close your order. This ensures that you will always be filled at the best price which might not always be the price you requested. At times, you will not be able to execute at your desired price, either because the price has changed before the trade was executed or the size of your trade exceeds the volume available in the market at that price currently.

What is a Margin Call?

A Margin Call is triggered when the equity in your account is equal to the margin held against your open positions and your Margin Level is 100%. This means that your positions are in danger of being liquidated at the Stop Out Level due to insufficient funds needed to hold them. At Margin Call, our team will attempt to contact you to inform you of the option to either deposit more funds into the account to increase your Margin Level or close out a portion of your open positions to preserve your account. Although an attempt may be made to contact you of the Margin Call this may not always be the case, so it is best practice to continuously monitor your account and not to rely on a margin call notification.

What is the Stop Out Level?

This is the level at which we will start liquidate your positions. The Stop Out Level (or Liquidation Level as is also commonly known) is set at a Margin Level of 50%. This means your account equity is now at 50% of the margin held.

Can I lose more than the funds I deposited?

Trading leveraged products means you are entering positions with much higher volumes than the amount available in your account. This offers you the unique opportunity to make more profits by investing fewer funds but you also run the risk of increased losses. To protect your account balance from the effects of the leveraged trading and increased market volatility, our trading interface includes a risk management system that will attempt to close out your positions once your equity reaches 50% of the required margin. This greatly decreases the risk of losing more funds than you have deposited, however this can still occur especially in cases when an account is heavily burdened with open positions and the market is highly volatile.

Do you allow phone trading?

Yes you can call our Trade desk on to place an order at any time.

(833) FOREX 66 OR (833) 367 3966

Can I trade Micro lots?

Yes Micro lots are available for trading on FX WildCats Standard accounts.

What is foreign exchange trading?

Foreign exchange trading is the buying or selling of one currency in relation to another. Since all currencies are priced differently, this price difference can result in profit as the values of the currencies change. The FX market is estimated to have a turnover value of over $5 trillion a day. This is the result of individuals, companies, banks, funds, and governments buying and selling global currencies all day every day until Friday close at 1700 ET and reopens Sunday 1700 ET. This turnover can be the result of import/export activities, hedging against currency risk, or speculating on the change of currency values. Since you can normally exchange currencies through an exchange office or bank, this type of trading is not centralised in a major national exchange like stocks or futures. This setup makes it extremely flexible, customisable, and accessible.

How do I trade currencies?

Trading currencies is the buying of one currency and selling another. FX Wildcats only offer Margin FX products which do not result in the physical delivery of the currency but are cash adjusted or closed by you by taking an offsetting position. When a certain currency is considered ‘cheap’ you can buy that currency in relation to another in the anticipation that it will increase in value after which you can sell it again. This also works inversely if the currency is considered ‘expensive’. Currencies are traded in pairs. The first currency in the pair is called the Base currency and is the currency you are either buying or selling. The second currency of the pair is the counter currency that you are trading against. For example, buying the EURUSD means you are buying the EUR and selling the USD. For example, if the EURUSD is currently trading at 1.3200, this means each Euro is equal to USD 1.32. If you anticipate the value of the EUR in relation to the USD to increase, you can execute a Buy order at this price, meaning you are buying EUR and selling USD. Let’s assume the price of the EURUSD increases to 1.3300; this means that now each Euro is equal to USD 1.33 and you have made a profit. The most traded currency pairs are USD, EUR, GBP, CAD, CHF, JPY, AUD and NZD.

What is the spread?

When you exchange currencies at the exchange rate, you are usually quoted two prices, the Bid and the Ask. The Ask is the price at which you buy a certain currency and what the market is willing to sell at. Consequently, the Bid is the price at which you sell the currency and what the market is offering to buy it from you. The difference between the Bid and the Ask prices is the spread. This difference occurs because the Ask price is always higher than the Bid price. Imagine you bought a new car for $20,000 and drove it around for a week before deciding to sell it. Logically you would never be able to sell it for the same price or higher. In this scenario, the difference between the buying and selling price is the spread. The same principle applies to the markets at the moment you execute. The actual value of the spread depends on the supply and demand in the market at that moment for the currency in question. The higher the demand, the narrower the spread, and vice versa.

What is a pip?

A pip is the smallest movement in a currency quote and for most major currencies is displayed as 0.0001, except for the Japanese Yen (JPY) where a pip represents 0.01.Most currencies are traded in lot sizes of 100,000 units of the base currency, where one pip is equal to 10 units of the quoted currency.

What is trade volume in a FX trade?

Trade volume is the size of the order you are executing and can be referred to in terms of the number of standard lots or units of a standard lot. Each standard lot is equal to 100,000 of the base currency. A unit of a standard lot such as 0.2 is equal to 20,000 of the base currency.

What is meant by Base Currency and Counter Currency in a pair?

The first currency in the pair is called the Base currency and is the currency you are either buying or selling. The second currency of the pair is the counter currency that you are trading against. For example, buying the EURUSD means you are buying the EUR and selling the USD.

When can I trade currencies?

Whether the market is rising or falling, you can trade currencies with FX Wildcats. Since online trading is conducted Over the Counter (OTC) and not through an exchange, you can speculate on both rising and falling prices without having to own the underlying asset itself. This allows you to take advantage of multiple instruments in both bullish and bearish trending markets 24 hours a day Monday through Friday.

What are trading indicators?

Indicators are visual software tools that allow a trader to gather more information or data about the movement of the markets and consequently make more educated trading decisions. There are hundreds of trading indicators used worldwide for various purposes. Indicators use current and historical data in an attempt to predict future movements and are used by most traders, especially technical analysts.

How do I calculate my pip profit and loss?

Every pip movement up and down will result in a profit or loss depending on the direction of your trade. P&L per pip is calculated on the basis of the counter currency since you are always trading the base against it. If you are buying the EUR against the USD, any profit and loss from this trade is due to the conversion rate of EUR to USD and the P&L for this trade is converted to USD terms in real time. The P&L of a pip is always dependent on the size of the trade or volume of the trade and size of the pip.

Example: 
Pip Profit/Loss = Trading volume x pip size 
In the case of the EURUSD: 
1 pip = 100,000 x 0.0001 = USD 10 
This means that in a trade with a volume of EUR 100,000, each pip up or down in the price will result in a USD 10 profit or loss.

When can I trade the FX market?

The FX market is open 24 hours a day, 5 days a week starting at 1700 Sunday ET (New York time) Monday until 1700 Friday ET (New York Time).

What is meant by an ECN connection?

ECN stands for Electronic Communications Network and is a way for you to be connected to the market directly to enjoy live institutional spreads starting at 0.1 pips on EURUSD. An ECN connection allows you to execute order directly with the counterparty and maximize your profit potential by paying less on the spread.

What is meant by Market execution?

Market execution means all trades will be executed at the best available price in the market at the time you take or close your order. This ensures that you will always be filled at the best price which might not always be the price you requested. At times, you will not be able to execute at your desired price, either because the price has changed before the trade was executed or the size of your trade exceeds the volume available in the market at that price currently.

What is the difference between Limit and Stop Orders and when do I use them?

Limit and Stop Orders are known as pending orders and unlike market orders are triggered only when the market reaches a price you have set. Limit Orders are used to enter the market at a price advantage. For example, let’s assume the current market price of the EURUSD is at 1.2600. You feel this price is too expensive to buy EUR at. You believe the pair will decrease before it rises again and you are comfortable at buying the currency at 1.2560. In this scenario, you place a Buy Limit Order at 1.2560. Once the market price reaches that price, your Buy Order will be filled. The same logic goes for Sell Limits but in reverse. With a Sell Limit you believe the price is too low to sell EUR against USD from. The price of a Sell Limit I set at higher than market price and the order is triggered once the market price reaches that level. A Stop Order on the other hand relies on a price that is higher than the current market price on the Buy side and lower than the price of the market on the Sell side. Stop Orders are mainly used to catch price break outs and are meant to get you into the market as the price of a currency is rising or falling. Assuming the price of the EURUSD is at 1.2600. You believe that the pair has a very strong resistance level at 1.2640 and that once the market reaches that level, the pair will break out and keep rising. You place the Buy Stop Order at 1.2640 to catch that breakout. Again, the same logic applies to a Sell Stop Order, where the order price is set at less than the current market price to catch a movement to the downside.

What is a margin requirement?

A trade margin requirement is the amount of money you would need to have available in your account in order to enter into and hold a trade. Since FX trading relies on higher purchasing power as a result of leverage, your margin level is the cost of that purchasing power.

What are CFDs?

CFDs or Contracts for Difference are derivative products that allow you to trade underlying assets such as commodities, energies or indices which would normally be traded on the Futures market, on the Spot market.

How can I trade CFDs?

You can trade CFDs on the Meta Trader 4 platform.

Which CFDs are on offer?

FX WildCats offers a wide range of CFDs.

What is a CFDs trade volume?

CFDs are traded in contracts. Each CFD contract represents a quantity of the underlying asset. For example, 1 contract of Crude Light is equivalent to 1,000 barrels. You can trade CFDs in terms of whole or partial contracts.

What is the maximum leverage level I can use to trade CFDs?

The maximum leverage level on all CFDs is 1:100 *Conditional.

What is the margin requirement on CFDs?

The margin level on all instruments on the Meta Trader 4 will vary across asset classes per standard lot or contract.

When can I trade CFDs?

Trade timings differ across CFDs.

On CFD Futures, what does the letter after the CFD symbol mean?

Since CFD Futures are derivative contracts based on the Futures market, they carry some of the same characteristics which includes expiry or rollover dates. Each letter after the CFD symbol corresponds to a rollover or expiry month. Depending on the CFD, the months can be consecutive or periodic.

For example, the symbol for Crude Light with December 2014 expiry is CL.Z4. Crude Light expires monthly. On the other hand, the symbol of Dow Jones with March 2015 expiry is DJ.H5. Index CFDs expire quarterly.

Why do CFD Futures charts on the Meta Trader 4 only go back a short period of time?

Since some CFD Futures contracts expire either monthly or quarterly, you can only go back and view the price movement history of a current CFD symbol from the time it started trading.

Why am I receiving the error message 'The Market is Closed' when I try to trade a CFD?

This error appears when you are attempting to trade a CFD outside of it trading hours.

What types of Metals contracts can I trade with FX WILDCATS?

FX WildCats offers access to trade Spot Gold and Spot Silver.

What are the contract sizes for Gold and Silver?

1 Gold contract = 100 Oz.1

Silver contract = 5,000 Oz.

What is the maximum leverage level I can benefit from to trade Metals?

The maximum leverage on Metals is 1:400. *Conditional

What is the margin requirement to trade Metals?

The margin needed to trade one contract of Gold is 0.5% and Silver is 1%.

CREATE AN ACCOUNT

Get in touch with our experts all over the world and start trading immediately.
Please use the TRADE NOW button in order to get your account set up by one of our experts.

BRITISH VIRGIN ISLANDS

Wickhams Cay II Road Town Tortola VG 1110

(833) FOREX 66 or (833) 367 3966

Thank you for your interest in opening an account with FX WildCats.

To complete the process please fill out our account registration form along with proof of Identification and proof of residence. If you have any inquiries, please feel free to contact us at [email protected]Our support team will be more than happy to assist you by phone as well, on 1 (833) FOREX 66.